Does the apartment have a terrace?
Is there a window in the lodgings?
Does the apartment have a sea view?
Do you have rooms adapted for people with reduced mobility?
Do you admit pets? Mine is small and very well educated…
At breakfast, do you have products for coeliacs? Do you have lactose-free milk?
Our breakfast service doesn’t forget about people with intolerances or allergies, and we are highly aware of the importance of this matter. It would be great if you could contact us directly in advance and let us know your needs and/or concerns. That’s the best way to enable us to adapt to you.
At what age do children start paying?
Do I have to bring my child’s travel cot?
I read that you can also provide a baby bath, which would be really useful. Is that true?
Do we have to bring our own towels and sheets or do you provide them?
Can we use the terrace whenever we like?
Do you have pool towels?
Can you put a rollaway bed into the apartment?
Do you have detergent and fabric conditioner so I can put on a wash?
Transport and parking
Can you park nearby? Do you have parking? How far is it from the apartments?
Do you provide an airport transfer?
Is there space in the street to stop the car and unload luggage?
In the case of Conil Home Suite, Calle San José gets narrower right at the apartments (where it turns right), so if you can find parking before turning, definitely park. It will only take you a minute to unload the luggage and find the accommodation. In the case of La Jábega Conil, we have applied to the Town Council for a permit to provide this service on the street but, until we get it, you can stop the car on either side of the street if you find a space. There are also a couple of Do Not Park signs to the right (just before and after the entrance to La Jábega) where you could stop for a few minutes. If you have already checked in online, it won’t take you more than two minutes to get in with your access code.
Are there supermarkets nearby?
How far is the establishment from the beach? Can you walk to it?
Bookings, Check-in and Check-out
Until when can I cancel my booking free of charge? Is there a pre-payment?
If I stay with you again, do I get a discount?
We don’t know what time we are going to arrive. Who is going to give us the keys?
What do I do if I find better terms and conditions than I have for a booking that has already been confirmed?
These days, it’s very usual to see offers after making a booking (either through us directly or via agencies such as Booking.com) and see better prices or terms and conditions. The first thing to do is make sure that the dates of the stay and the services arranged are exactly the same. If they are, call us on +34 621 21 21 67 or email us at email@example.com and we will be delighted to serve you and guarantee you the best possible price in optimum conditions.